IEEE Cipher --- Items from security-related news (E180), July 2024





  • Physician, Staunch Thine IT Wound!
    The Aftermath of a U.K. Cyberattack: Blood Shortages and Delayed Operations
    Several London hospitals, still reeling from a cyberattack last week, have made an urgent plea to medical students to help stem the disruption.
    Publisher: The New York Times
    Date: June 13, 2024
    By: Jenny Gross

    Summary:
    In June, a ransomware attack on a UK company, Synnovis, a private firm that analyzes blood tests, "crippled services at two major National Health Service hospital trusts, Guy's and St. Thomas' and King's College." A week later, a spokesman described the situation as 'critical'. Hundreds of surgeries had been postponed, and the backlog of blood tests was large enough that medical students were asked to donate their time to helping.


    Earlier story:
    London Hospitals Face Major Disruptions After Cyberattack
    A system used by several major London hospitals was targeted in a ransomware cyberattack, forcing the cancellation of services and the diversion of patients.
    Publisher: The New York Times
    Date: June 5, 2024
    By: Jenny Gross

    Summary: A UK company Synnovis, which manages blood transfusions and blood testing services was disabled by a ransomware attack. "Ciaran Martin, a former head of British cybersecurity, told BBC Radio 4 on Wednesday that a Russian cybercriminal group known as Qilin was most likely behind the attack." The ransom demand is said to be $50M (according to a Techradar article.


    Ransomware Assault on NHS: A Deep Dive into the Synnovis Data Breach
    Publisher: Intercede
    Date: July 12th 2024
    By: Ellie Dean-Foster

    Summary:
    Not only did the ransomware attack on Synnovis disrupt health care at major hospitals, but it was also accompanied by the theft of 400GB of patient records.


  • The Security Software of My Enemy is My Enemy
    US to ban Kaspersky software sales over ties with Russia
    Critical Infrastructure Security, Government Regulations, Industry Regulations
    Publisher: SC Magazine
    Date: June 20, 2024
    By Shaun Nichols:

    Summary:
    Kaspersky software has not been implicated in any nefarious activities, but the US government has long been uneasy about its popular system security product because the company's founder has ties to the Russian government (see this 2017 article in SC Media). In 2017 the US barred government agencies and their contractors from using its antivirus product. The other shoe has taken 7 years to drop, but the Department of Commerce, which was rumored to be poised to ban import and sales of Kaspersky products, did indeed proceed with that ban.


    Commerce Department Prohibits Russian Kaspersky Software for U.S. Customers
    Publisher: US Bureau of Industry & Security
    Date: June 20, 2024
    By: Press Release

    Today, the Department of Commerce's Bureau of Industry and Security (BIS) announced a Final Determination prohibiting Kaspersky Lab, Inc., the U.S. subsidiary of a Russia-based anti-virus software and cybersecurity company, from directly or indirectly providing anti-virus software and cybersecurity products or services in the United States or to U.S. persons. The prohibition also applies to Kaspersky Lab, Inc.'s affiliates, subsidiaries and parent companies (together with Kaspersky Lab, Inc., "Kaspersky").


    Kaspersky Compliance Statement
    Publisher: Kaspersky Press Release
    Date: July 18, 2024

    Summary:

    "Kaspersky statement on compliance in the U.S. following ICTS Final Determination In conformity with the Final Determination by the U.S. Department of Commerce, Kaspersky announces it has stopped sales contracts of its anti-virus software and cybersecurity products in the United States ahead of July 20, 2024. Starting from September 30, 2024, Kaspersky will be prohibited from providing anti-virus signature updates and codebase updates to U.S. consumers and businesses. Until then, the company will continue fulfilling its obligations under all existing contracts. Starting from July 20, 2024 Kaspersky will also gradually wind down its U.S. operations and eliminate U.S.-based positions."
  • Car Sales Impeded When Hacking Succeeded
    CDK cyberattack shuts down auto dealerships across the U.S. Here's what to know.
    Publisher: CBS News
    Date: June 19, 2024
    By: Megan Cerullo

    Summary:

    We know that a national economy is a complex system, and such systems have a myriad of parts that function together to "make the wheels go round". Cyberattacks afflict the parts based on details of their computer configurations, not their place in the economy. You may have never heard of CDK systems, but it provides software systems to manage the ways that car dealerships handle money: payroll, financing, insurance, etc. When a cyberattack took down CDK's computerized services, dealerships tried to hobble along with ad hoc spreadsheets and sticky notes. Sales plummeted as staff were bereft of the tools of their trade. The ransomware took down over 10K dealerships. CDK was hit again days later (see subsequent article from CPO Magazine).
    Cyberattacks Disrupt Car Sales by Dealers in U.S. and Canada
    The attacks on a software provider, CDK Global, affect systems that store customer records and automate paperwork and data for sales and service.
    Publisher: The New York Times
    Date: June 21, 2024
    By: Neal E. Boudette

    Summary:


    SaaS Provider CDK Global Suffers a Second Cyber Attack Disrupting Thousands of Auto Dealers
    Publisher: CPO Magazine
    Date: June 27, 2024
    By: Alicia Hope

    Summary:
    CDK was in the process of restoring some of its systems when a second attack threw them into chaos again. They took systems offline and advised dealerships not to connect to their VPN until further notice. Pencil-and-paper workarounds used by some dealerships kept some operations going, but the inability to access previous transactions was a definite impediment.


  • You Rang?
    AT&T Says Phone Data of 'Nearly All' Customers Was Breached in 2022
    More than 100 million customers' phone records were exposed, but the breach did not include contents of calls, texts or data such as Social Security numbers and passwords.
    Publisher:
    Date: July 12, 2024
    By: Jenny Gross and Danielle Kaye

    Summary:
    Somehow AT&T phone records from two years ago were illegally accessed. As a result, the phone call records, a year's worth, for their non-government customers were revealed. Although the information is "only" which phone numbers called which other phone numbers, the information could be mined to reveal contact patterns of interest to criminals, law enforcement, or plain old snoops. Some clever data analyst might be able to discover social connections that could be used for directed advertising, either commercial or political. However, AT&T believes that the data is not available to the public.


    AT&T Addresses Illegal Download of Customer Data
    Publisher: AT&T
    Date: Jul 12, 2024

    Summary:
    AT&T reports that in April they learned that some customer data had been illegally downloaded from a cloud platform. One person was apprehended. The data probably remained with the perpetrators and is not publicly available.


  • It's not a bird, it's not a plane, it's not even a cyberattack!
    It's a CrowdStrike null pointer exception!

    There was worldwide business disruption when a faulty update to a popular piece of security software ran amok on Windows machines. The company behind the problem took care to emphasize that it was not a cyberattack, just a mistake.

    Hospitals Cancel Nonessential Surgeries After Global Technology Outage
    Hospital systems across the country reported I.T. disruptions. A spokesman for Kaiser Permanente called the situation "unprecedented."
    Publisher: The New York Times
    Date: July 19, 2024
    By: Annie Correal and Jill Cowan

    Summary:
    A botched update of a security app for Microsoft Windows caused disruption across many business sectors. Although only a percent of all Windows machines were affected, some of those were important to scheduling airline flights, for example. In the health sector, lives were on the line when hospitals, notably all Kaiser Permanente facilities, were unable to schedule surgeries (ER rooms remained open). Massachusetts General and Providence Health systems were also affected. The software in question is CrowdStrikes's Falcon system. The update invoked a fatal error that crashed the Windows OS. Although it looked liked a massive cyberattack, CrowdStrike explained that it was simply a bug, one that they were working on fixing.


    CrowdStrike outage explained: What caused it and what's next
    A CrowdStrike update caused a massive IT outage, crashing millions of Windows systems. Critical services and business operations were disrupted, revealing tech reliance risks.
    Publisher: TechTarget
    Date: 23 Jul 2024
    By: Sean Michael Kerner

    Summary:

    Channel file 291 is an update that shall live in infamy. That was the file with the "logic flaw" that caused CrowdStrike's update to its Falcon platform to cause a kernel exception that crashed Microsoft Windows machines. The CrowdStrike product is used for endpoint security. It was hard to distinguish the results of the bug from a sophisticated cyberattack.
  • Fujitsu Software Goes Postal, Turns Brits into Felons
    UK Post Office victims are still having to fight

    Publisher: BBC News
    Date: July 22, 2024
    By: Pritti Mistry

    Summary:
    About 700 Britons who ran Post Office stations were accused of misappropriating funds based on the accounting done by the software system, Horizon, that they were required to use. Even though that system was revealed as severely faulty, the victims of the unwarranted prosecution are still having trouble clearing their names.

    The Post Office offered this statement: "We are deeply sorry for the pain which has been suffered by so many people, their families and friends throughout the Horizon IT scandal." The Post Office is working "as fast as we can" to financially redress the falsely accused postmasters.

    Previous stories:

    Fujitsu role in Britain's Post Office scandal could have severe reputational consequences, analysts say.
    Publisher: CNBC
    Date: Jan 23 2024
    By: Elliot Smith
    What the hell is going on with the U.K. Post Office?
    Massive computer glitches, compounded by alleged cover-ups and court cases, have produced a very British scandal.
    Publisher: Fastcompany.com
    Date: 01-26-2024
    By: Chris Stokel-Walker